The rapid development of the global network and IT technologies has led to the active growth and expansion of the online segment in all areas of human life, from education and work to shopping. The trade sector has seen a particularly strong boost, along with logistics services for online stores and marketplaces.
What is E-commerce
This area of activity is represented both by individual websites specialising in the sale of products of a particular manufacturer or goods of a particular group, and by large platforms that provide small and medium-sized businesses with online trading platforms, marketing promotion, customer base, etc. Regardless of the scale and specifics of the business, E-commerce is associated with the need to perform logistics operations, i.e. organise storage, order picking, freight transportation, etc.
At this stage, fulfilment for an online store – a turnkey logistics management service for a retailer – has become very popular. It is implemented by specialised companies and allows you to outsource one of the most important activities of any online business.
FashionLogistics is focused on the fashion industry, contributing to the intensive development of the market segment related to the sale of high-quality, fashionable clothing and footwear to the end consumer. Over the years, we have managed to establish cooperation with most of the largest marketplaces and all postal operators in Ukraine.
Advantages of fulfilment for online stores
FashionLogistics fulfilment for an online store includes the entire range of logistics operations:
- acceptance of goods from the manufacturer or intermediary;
- responsible storage in the warehouse;
- completion of orders for customers, timely dispatch;
- work with claims and returns from customers;
- organisation of document flow.
This kind of fulfilment for online stores in Ukraine allows you to get a number of advantages for business development:
- Reduced associated costs for renting warehouse space, paying staff, maintaining specialised equipment, etc.
- The ability to transfer responsibility for all stages of moving goods from the manufacturer to the end consumer to a professional company and its competent specialists.
- Freeing up time for key business goals and areas: finding and attracting customers, developing the marketing component, etc.
How goods are stored in the warehouse
Our company provides warehouses for online stores in Lviv and Kyiv region (3 km from the capital). The warehouses are large, professionally equipped with modern equipment, which allows us to ensure the safety of clothes or shoes for an unlimited period of time. The warehouse premises are maintained:
- optimal temperature conditions (15-25 C) and humidity levels regardless of weather and season;
- perfect cleanliness thanks to the well-coordinated work of the staff and the dust-free flooring;
- security thanks to an effective video surveillance system;
- uninterrupted operation of the power grid (availability of a generator and STARLINK).
Our warehousing services for online stores provide for the accurate storage of each item.
Options for sorting, collecting and shipping goods or orders
Efficient organisation of logistics for an online store from the stage of receiving goods to the stage of sending parcels is carried out using specialised Microsoft Dynamics 365 software. This is a modern, multifunctional IT tool that allows you to implement addressable warehouse storage, which means that you can determine the exact location of a particular item at any time.
With Microsoft Dynamics 365, the use of warehouse space is maximised, the influence of the human factor is eliminated, the number of errors is minimised, and the speed of processing received goods and orders is significantly increased.
In the field of fulfilment and logistics, we provide full outsourcing for online stores, which, depending on the customer’s needs, may include:
- Sorting and labelling (assigning a unique number to each item).
- Collecting and packing parcels according to incoming orders.
- Copacking is the creation of promotional kits with clearly defined weight, composition, etc. in individual packaging.
- Cross-docking is the organisation of the transfer of goods from the supplier to the recipient without long-term storage. If necessary, batches of goods can be re-stocked.
Integration of Microsoft Dynamics 365 with Shopify and Amazon marketplaces
What is the cost of fulfilment services for online stores and marketplaces
The price of logistics services for online stores in our company is determined in accordance with the price list, where each item is clearly defined. However, it is important to understand that a particular business has its own specifics, features and needs. Therefore, the final cost is calculated individually at the stage of concluding the contract.
It depends not only on the number of commodity units provided for storage in the warehouse, but also on the set of additional services required by the client. Individual or unique packaging, delivery of parcels to marketplace pick-up points, processing of returns, etc. are paid for separately.
Nevertheless, cooperation with FashionLogistics is an opportunity to significantly save on the organisation of the logistics component without losing efficiency. Our fulfilment is a successful start of a profitable business for new online stores, and a means for large platforms to unload their own warehouse space during periods of seasonal surges in consumer demand.
Warehouse liability for goods and the legal component
Regardless of the level of service (SLA), FashionLogistics is fully liable for the safety of goods and quality fulfilment for online stores in accordance with the contract. This document specifies all aspects of cooperation, which makes it possible to reduce the possibility of disputes to zero.
Regular stocktaking is carried out in the warehouses. Unscheduled stock checks can be carried out at any time at the request of the service customer. In addition, reports are continuously generated and provided to confirm stock balances and reconcile with customer records.
